R&D Systems Implementation

Our R&D Systems Implementation is designed to align with the vendors implementation strategy in order to provide clients with the complete solution: a brand-new system, process, and our expert project resources. This includes:

We work with your organization to devise a strategic plan to select the appropriate system. During the Request for Proposal (RFP) process, we work diligently to help your organization focus on developing user requirements that focus on your future process to determine which system will best meet the organization’s needs.

Once your organization selects the system (or platform) that best meets its needs, our team will help you develop a roadmap to success (i.e., required resources, timelines, and budget). We work closely with your software vendor’s implementation team to support project management, business process development, change management, training, system configuration guidance, validation, data/document migration, and system/process deployment.

After your system goes live, our team is ready to assist your organization with the resources you need to supplement your team and manage daily work activities. From eTMF management to regulatory publishing, we’re here to provide your organization with the expertise and resources required to complete the work for as long as you need.

Our team will devise a Release Management plan to work with your IT team and system end users to communicate, test, validate, create process documentation, deploy, and train end users on new system features and processes. We do the work, so you don’t have too!

Our team specializes in providing end user support to assist end users with process and functionality questions and guidance. We work with your organization’s IT team to customize a user support model (Tier 1/ Tier 2) that can also work with your software vendor support team.